FREQUENTLY ASKED QUESTIONS
Will church-online still be an option?
Yes! Church-online will continue to be available for the foreseeable future.
When can I register for services?
Registration will open each Monday morning on the Trinity website. Registrations will be collected on a first-come-first-served basis.
What happens when registrations are full?
We will not have a waitlist for services, however, we encourage you to check back later in the week in the event of cancellations.
Will I be able to cancel my registration if my availability changes?
Yes - your confirmation email will contain a link to cancel. Thank you for cancelling promptly to make space for others!
Can I register at the door?
We anticipate being at full capacity for these services so discourage arriving at the Hyatt without having pre-registered.
How long will it take to check-in?
We plan to have several check-in stations to allow for a smooth process. However, we still advise arriving early (doors open 30 minutes before the start of the service) to allow for the various check-in steps, especially in the first few weeks.
If I am signed up as a volunteer for a service do I also need to pre-register?
No, your team leader will ensure you are accounted for and register you.
Will congregational singing be allowed?
Yes; singing is permitted due to masks being worn and adherence to the social distancing protocols described above.
Will prayer ministry be available?
Yes; we will create a socially distanced, contactless, and confidential environment at the front of the ballroom following each service for prayer ministry.
What would happen if someone at a service tests positive for COVID?
All attendees would be required to inform Trinity if they test positive for COVID within 14 days of attending a service. The church would then inform all other attendees at that service. The CDC advises quarantine in the event of close contact (less than six feet distance, for more than fifteen minutes, without a mask) with someone who tests positive for COVID.
What about services in Darien and Westchester?
We are very encouraged with progress toward new venues in Darien (rented) and Westchester (purchased), however, neither one is currently ready for services.